Shipping policy
Shipping Policy
Thank you for shopping with Wahtrends. We are committed to delivering your order safely, efficiently, and on time. Please review our shipping policy below.
Order Processing
All orders are processed within 1–4 business days (excluding weekends and public holidays). Orders placed on weekends or public holidays will be processed on the next business day. Once your order has been dispatched, you will receive a shipping confirmation email with tracking details.
Shipping Rates
- Shipping costs are calculated automatically at checkout based on your order weight and delivery destination.
- All applicable shipping charges will be displayed before you complete your purchase.
Shipping Methods & Delivery Times
We offer the following shipping options:
Standard Shipping
- Estimated delivery time: 8–15 business days
Expedited Shipping
- Estimated delivery time: up to 8 business days
Delivery times may vary depending on location, courier service, and external factors such as customs processing or peak seasons.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can track your shipment anytime through our Order Tracking Page by entering your tracking number.
International Shipping
- We ship to selected international destinations.
- International shipping rates and delivery times vary based on location.
- Available shipping options and costs will be shown at checkout.
Customs Duties & Taxes
For international orders:
- Customs duties, taxes, or import fees may apply depending on the destination country.
- These charges are determined by local customs authorities and are the responsibility of the recipient.
- Wahtrends is not responsible for any additional customs or import fees.
Delivery Issues
If you experience any issues with your delivery, including delayed or missing parcels, please contact our customer support team:
📧 westsnazzy1@gmail.com
We are committed to resolving delivery issues promptly and fairly to ensure your satisfaction.
Address Accuracy
- Customers are responsible for providing accurate and complete shipping details at checkout.
- Please double-check your delivery address before submitting your order.
- Wahtrends cannot be held responsible for delivery failures caused by incorrect or incomplete address details supplied by the customer.
Delayed Shipments
While we strive to deliver orders on time, delays can occasionally occur due to carrier issues, customs processing, weather events, or peak periods.
If delays occur:
- We will notify you as soon as possible.
- Tracking updates will be provided so you can monitor your shipment.
Returns & Refunds
For information on returns, exchanges, or refunds, please review our Return & Refund Policy.
Contact
For any questions or concerns regarding our shipping policy or your order, please contact our customer support team:
Thank you for choosing Wahtrends.
We appreciate your trust and look forward to serving you. 💙